Our brokers refer all inquires they receive directly to the seller. In most cases leads come in through email, but in some cases our brokers may receive calls. If a buyer says they are represented by and agent, they may suggest to them to have their agent call you and set up the showing.
Keep in mind that all websites operate differently, so not all inquires will go to your listing broker. In many cases (like Realtor.com) inquires are sent to agents that pay for buyer leads for certain zip codes, so those leads will not go to your listing broker. In other cases (like Trulia or Zillow) buyers can choose who will be receiving the inquiry. These situations are completely out of our control, and there is nothing we or your listing broker can do to prevent this.
If a buyer is not represented and they expresses that they wish to be represented by an agent to see your home, the listing broker may have the option to show your home. Although this rarely happens, it is possible that your listing agent may also be able to represent the buyer.
NOTE: If you’re listing in Connecticut, we are the brokers, and we do not work directly with buyers, so any inquires we receive on your property are forwarded to you.