Had you not been so responsive last night – a Saturday night no less! – things would have undoubtedly gone very differently. Your response to my call put me back in a position of negotiating from strength and confidence, which was crucial to a good outcome for us.

How on earth does anyone sell real estate without you? Every time I needed your help, there you were; and never a hint that I was a bother, or anything other than a pleasure for you to help. I know I am a long way from a closing date, and nothing is sure until the closing is over and the ink is dry; but I was not going to wait for that sort of certainty before telling you how grateful I was – or that I could not have done this without you. A full price offer, in this market, on a sale-by-owner, with a buyer represented by an agent. Who would have thought it was possible? Without you, it would not have been.

Thank you again. I wish there was some sort of award for excellence that could go with this email. Unfortunately, my heartfelt words are the best I can offer you.